IHI offers free audio and video to enhance learning about safety and improvement in health care. For your convenience, some audio files can be downloaded to an MP3 player.

On Demand Presentations feature streaming video synchronized with presentation slides. These presentations are available at no charge and offer in-depth training on key topics such as the Model for Improvement, reliability, SBAR, flow, and many others.

As new audio and video content becomes available, this page will be updated.

• Author in the Room*

• Health Care Reinvented: Discussions with Don Berwick*

• Profiles in Improvement

• XM Radio's ReachMD Audio Series on Quality and Safety*

*Podcasts are also available

• Keynote: Donald Berwick, Global Health and Continual Improvement, International Forum on Quality and Safety in Health Care, Paris, France, April 23, 2008 [Webcasts of other keynote speakers are also available at the same link]

• Keynote: Governor Kitzhaber, Baby Boom Generation and Health Care for the 21st Century, 9th Annual Office Practice Summit, Dallas, Texas, March 31, 2008  [50:07]

• On Demand Presentations

  • An Introduction to the Model for Improvement (features Robert Lloyd, PhD)

  • Building Skills in Data Collection and Understanding Variation (features Robert Lloyd, PhD)

  • Delivering Value for Individuals and Populations (features Thomas Nolan, PhD)

  • Eating Soup with a Fork (features Don Berwick, 2007 National Forum Keynote)

  • Effective Teamwork as a Care Strategy: SBAR and Other Tools for Improving Communication Between Caregivers (features Michael Leonard, MD)

  • Engaging Hospital Boards in Quality and Safety (features James Conway, MS)

  • Getting Started on Flow (features Carol Haraden, PhD)

  • The Right Treatment for the Right Patient Every Time: Applying Reliability Science to Health Care (features Roger Resar, MD)

  • Using Run and Control Charts to Understand Variation (features Robert Lloyd, PhD)

• National Forum Posterboard Presentations, December 2007